Refund policy

Returns & Exchange – Oxley Hide

At Oxley Hide, customer satisfaction is our top priority. We offer a hassle-free return and exchange policy to ensure a smooth experience for all our valued customers.

🕒 Return & Exchange Window

  • You may request a return or exchange within 7 days of delivery.
  • If a product has any quality issues or manufacturing defects, we offer a 90-day refund or exchange guarantee.

📌 Conditions for Returns

  • Items must be unused and in their original packaging.
  • Customers are responsible for the return shipping costs, except in the case of quality-related issues.
  • Refunds will be processed within 5–7 business days after receiving the returned item.

🔁 How to Initiate a Return

To start a return or exchange process:

We're here to help and ensure you are 100% satisfied with your purchase!